Placement

Job Descriptions for the Assistant Manager position at Axis Bank and the Relationship Manager position at ICICI Bank, respectively:

Job Description (JD):

Assistant Manager position at Axis Bank

Job Title:

Assistant Manager (BRO)

Location:

PAN India (Assignments can be across various branches and offices nationwide)

Key Responsibilities:

1. Customer Relationship Management:
   • Develop and maintain strong relationships with existing and prospective customers.
   • Understand customer needs to provide tailored banking solutions.
2. Sales and Business Development:
   • Promote and sell banking products and services to achieve business targets.
   • Identify opportunities to cross-sell and up-sell various financial products.
3. Branch Operations:
   • Oversee daily branch operations to ensure efficiency and compliance with bank policies.
   • Ensure adherence to regulatory requirements and internal controls.
4. Team Collaboration:
   • Work collaboratively with branch staff to achieve collective goals.
   • Participate in team meetings and contribute to strategy development.
5. Customer Service Excellence:
   • Address and resolve customer queries and complaints promptly.
   • Ensure a high level of customer satisfaction through quality service delivery.
6. Financial Management:
   • Monitor and manage branch financial activities, including cash flow and profitability.
   • Prepare and analyze financial reports to inform decision-making.

Skills and Competencies:

• Strong communication and interpersonal skills.
• Sales acumen with a customer-centric approach.
• Analytical thinking and problem-solving abilities.
• Proficiency in banking software and MS Office applications.
• Ability to work effectively in a team environment.

Educational Qualifications:

• Graduation or post-graduation from a recognized institution with a minimum of 50% marks.

Career Progression:

Axis Bank offers a structured career path, with opportunities for advancement based on performance. High-performing Assistant Managers can progress to roles such as Branch Operations Head and Branch Head within a few years.

Financials:

1. Program Fee:
   • ₹2,37,288 (excluding GST). Axis Bank offers education loans to cover the fee, with EMIs starting 18 months after joining the bank.
2. Stipend and Salary:
   • ₹5,000 per month during the 4-month classroom training.
   • ₹24,491 per month during the 3-month internship.
   • Full salary during the 6-month OJT.
   • Starting salary of ₹4.4 lakhs per annum upon completion.

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Job Description (JD)

Relationship Manager (RM) at ICICI Bank

Role Overview:

As a Relationship Manager, you will be responsible for managing existing client relationships and acquiring new customers to drive revenue growth. The role requires strong communication, sales, and customer management skills.

Key Responsibilities:

1. Customer Acquisition & Portfolio Management:
   • Acquire and build relationships with high-net-worth individuals (HNI), SMEs, or corporate clients.
   • Maintain and enhance relationships with existing clients to increase business.
2. Sales & Business Development:
   • Promote and sell ICICI Bank’s banking products & services such as savings accounts, credit cards, loans, insurance, and investment products.
   • Cross-sell financial products to maximize revenue generation.
3. Financial Advisory & Wealth Management:
   • Provide financial solutions based on clients' needs.
   • Advise on investment opportunities like mutual funds, insurance, and fixed deposits.
4. Customer Service & Relationship Building:
   • Ensure a high level of customer satisfaction.
   • Handle client queries, resolve issues, and provide financial guidance.
5. Compliance & Risk Management:
   • Adhere to banking policies, KYC norms, and regulatory guidelines.
   • Ensure risk-free transactions and ethical banking practices.

Skills Required:

• ✅ Strong communication & interpersonal skills
• ✅ Sales & negotiation skills
• ✅ Customer service orientation
• ✅ Financial product knowledge
• ✅ Problem-solving ability

Eligibility Criteria

• Education qualification: Scored > or = 50% aggregate in X, XII, and Graduation and the undergraduate continuing final year can also be eligible.
• Age Criteria: The applicant should be between 19-25 years of age at the time of admission to this program.
• X, XII & Graduation should be in Regular mode (No other means like Correspondence Mode or Distance Learning, Vocational, or Open schooling is allowed).
• 1 year gap in academics is allowed between 10th till Graduation
• Must possess PAN card and Aadhaar card & submit a copy of the same at the time of the selection process.
• Candidates with less than 1 year of work experience can also apply.

Salary

Starting salary of ₹2.4 to 3.1 lakhs per annum.